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Concerned About Housing Disrepair in Your Home?
What We Do
Our partners aim to ensure necessary repairs are carried out and may help you seek compensation if you are eligible. They will assess the extent of the issues in your home and how they have affected you.
In addition to repairs and possible compensation, they may explore further entitlements for any losses you’ve sustained.
We are committed to helping tenants living in substandard conditions by connecting them with trusted professionals who can provide the appropriate guidance and support."2
Simple Claim Process.
Contact Us.
Fill out our easy form or call for a free, no-obligation consultation.
Assessment.
We’ll connect you with experienced legal professionals who will review your situation and advise on your next steps.
Claim Submission.
Our trusted partners will manage the legal process on your behalf.
Outcome.
If successful, you may be entitled to compensation. Results vary depending on individual circumstances.
Why Choose Us?
When you choose Supporting Tenants, you’ll be connected with experienced legal professionals dedicated to helping tenants living in substandard conditions.
We work with FCA-regulated claims management companies and SRA-regulated law firms that aim to secure the repairs you need and, where eligible, compensation for the impact on your home and well-being.
Our trusted partners have helped many tenants improve their living conditions, and we’re committed to guiding you through the process with care and support.
Why Should I Claim For Housing Disrepair?
Everyone has the right to live in a safe and comfortable home. Your council or housing association is legally responsible for maintaining your property to a reasonable standard.
If they fail to meet these obligations, you may be able to take action to request repairs and, if eligible, seek compensation for any inconvenience or hardship you have experienced.
Our trusted partners — experienced legal professionals — can assess your situation and advise on the best course of action, which may include a formal claim or alternative steps to resolve the issue.3
Do I have a valid claim?
Common signs of disrepair include mould, faulty appliances, water damage, and structural issues that may create unsafe or uncomfortable living conditions.
Your landlord is generally responsible for addressing these problems to keep your home habitable, provided they have been made aware of the issue and given reasonable time to resolve it.
If your landlord has failed to act despite being notified, you may be eligible to seek support from legal professionals who can assess your circumstances and advise on the best course of action.3
Simple Claim Process.
Contact Us.
Fill out our easy form or call for a free, no-obligation consultation.
Assessment.
We’ll connect you with experienced legal professionals who will review your situation and advise on your next steps.
Claim Submission.
Our trusted partners will manage the legal process on your behalf.
Outcome.
If successful, you may be entitled to compensation. Results vary depending on individual circumstances.
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People First: Our Commitment at Supporting Tenants
At Supporting Tenants, we are dedicated to putting people before profits. We believe our most important asset is our people, and we prioritize the well-being and development of our employees, clients, and communities.
We are committed to:
Employee Well-Being: Creating a supportive and healthy work environment.
World-Class Employee Environment and Benefits: Providing excellent workplace conditions and staff benefits.
Client Support: Connecting clients with experienced legal professionals who can assess their situation and offer guidance.
Ethical Business Practices: Upholding integrity and transparency in everything we do.
Community Engagement: Actively contributing to and supporting our communities.
Providing Value: Helping clients explore potential claims while ensuring clear, transparent information about their options.
Frequently Asked Questions.
Supporting Tenants is a service that connects tenants who may be experiencing housing disrepair issues with experienced legal professionals. We work with FCA-regulated claims management companies and SRA-regulated law firms to help tenants explore their options for seeking repairs or compensation.
The process typically starts with you contacting us for a free consultation. After reviewing your situation, we connect you with a trusted legal professional who can assess your claim and advise on the next steps. If you decide to move forward, our partners will handle the legal aspects of your case.
No, you do not need to pay upfront. We work with FCA-regulated claims management companies and SRA-regulated law firms that often operate on a no-win, no-fee basis, meaning you may only pay if your claim is successful.
"No win, no fee" means you won’t pay if your case is unsuccessful, but fees may apply if your claim succeeds. Your solicitor will explain any costs before you proceed. Compensation amounts vary, and a successful outcome is not guaranteed. Typically, customers pay 25% - 50% excluding VAT of the compensation amount that is recovered by our partners, although this is subject to your individual circumstances and the actual fee may be more or less than this. Termination fees may apply if you do not keep to the terms of the agreement.
Yes, you may have a valid claim if you live in a council property or housing association home and the landlord (council or housing association) has not made necessary repairs after being notified. Your legal professional will be able to assess the specifics of your case.
If you are experiencing issues like mould, leaks, faulty appliances, or structural damage that makes your home unsafe or uninhabitable, you may have a valid claim. Our trusted partners will assess the condition of your property and determine whether you have a case.
No, Supporting Tenants is not regulated by the FCA and does not provide legal services. Instead, we connect tenants with FCA-regulated claims management companies and SRA-regulated law firms that handle the legal aspects of claims.
Yes, we do receive payment from our partner claims management companies and law firms for the leads we generate. However, this does not affect the quality or integrity of the service we provide. Our goal is to connect you with the right legal support to handle your claim, and we are committed to helping you explore your options.
Why wait to make a claim?
Starting your claim with us is simple and straightforward. Click below to begin the process and connect with trusted legal professionals who can assess your situation and guide you through the next steps.